DSA Students
ORDERING
How to place your order
We require a copy of your funding body approval letter which authorises us to invoice them directly for payment. We also require your delivery address, contact telephone number and email address.
Once we receive your letter, we will progress your order and you will receive email confirmation of receipt this usually happens within 24hrs and we will contact you to discuss payments if needed plus upgrade options and to arrange delivery of your order and training where applicable.
Please fill in all of the form fields so that we can process your quote quickly.
If you prefer you can also email your award letter directly to [email protected]
Example award letter.
Award Letter Submission Form
YOUR CONTRIBUTION
Paying your £200 contribution
Once we have received your payment, we will make contact to confirm receipt and to arrange delivery of your order.
If you are eligible, the £200 contribution towards the computer system is also payable at this point.
For NHS and SAAS students, we would take your payment details and arrange delivery.
Payments may be made by:
- Sending a cheque in the post
- BACS Transfer
If you are required to pay a £200 contribution payment towards your laptop, this will be confirmed on your funding body approval letter. If you have any queries about the £200 contribution, please contact your funding body directly.
Please call 01925 909 614 to pay your contribution or send a cheque to 41 Burners Ln S, Kiln Farm, Milton Keynes MK11 3LT.
Once we have done this we will then email a breakdown of the items awarded along with details of how you can make your £200 contribution payment. Many students prefer the flexibility of making an online bank transfer, although we do also accept cheques.
Once we receive your £200 payment we will process your order and a confirmation email will be sent to you detailing the next steps.
UPGRADES
How to upgrade
You have the option to upgrade your recommended computer to a higher specification should you wish. We will require a make and model of the computer you wish to upgrade so we can send you a quotation of cost difference from your current order.
Fill in the Product Upgrade Request Form or call 01925 909 614 to notify us of your upgrade.
Note:
Please be aware that any upgrade will need to be paid by you and won’t be covered by your grant.
Changing to Apple from PC or vice-versa may mean we need to change your recommended software and we may need permission from your assessor if this significantly changes the support they have recommended.
Product Upgrade Request Form
UPGRADES
How to pay for your upgrade
Payments may be made by:
- Sending a cheque in the post
- BACS Transfer
Please call 01925 909 614 to pay for your upgrade or send a cheque to 41 Burners Ln S, Kiln Farm, Milton Keynes MK11 3LT.
Once we have received your upgrade payment, we will make contact to confirm receipt and to arrange delivery of your order.
ORDER PROGRESS
What happens next?
Once we receive your letter, we will progress your order and you will receive email confirmation of receipt which usually happens within 24hrs.
We will contact you to discuss any contribution or upgrade options if needed and to arrange delivery of your order and training where applicable.
ORDER QUERIES
Questions about your order
To query the progress of your order call 01925 909 614 or email us at [email protected]
SUPPORT
Technical support and insurance claims
Technical Support Contact
Contact 01925 909 614 or email [email protected]
Type talk:18001 08081 968 788
Opening times:
9:00am – 5:00pm, Monday to Friday
Insurance Claims
For information on Insurance and how to claim click here.
SUPPORT
Training
Please call us on 01925 909 614 to book your training or email us at [email protected]
Please have your details and Customer reference number or ToHealth sales order number to request or cancel a booking.
