DSA Students

PAGE CONTENTS

Quick Links

  1. How to place your order
  2. Paying your £200 contribution
  3. How to upgrade
  4. How to pay for your upgrade
  5. What happens next?
  6. Questions about your order
  7. Technical support and insurance claims
  8. Training
ORDERING

How to place your order

We require a copy of your funding body approval letter which authorises us to invoice them directly for payment. We also require your delivery address, contact telephone number and email address.

Once we receive your letter, we will progress your order and you will receive email confirmation of receipt this usually happens within 24hrs and we will contact you to discuss payments if needed plus upgrade options and to arrange delivery of your order and training where applicable.

Please fill in all of the form fields so that we can process your quote quickly.

If you prefer you can also email your award letter directly to educationsupport@tohealthltd.co.uk.

Example SFE Letter

Example award letter.

Award Letter Submission Form

    Your Details

    Delivery Address





    Award Letter Upload


    YOUR CONTRIBUTION

    Paying your £200 contribution

    Once we have received your payment, we will make contact to confirm receipt and to arrange delivery of your order.

    If you are eligible, the £200 contribution towards the computer system is also payable at this point.

    For NHS and SAAS students, we would take your payment details and arrange delivery.

    Payments may be made by:

    • Sending a cheque in the post
    • BACS Transfer

    If you are required to pay a £200 contribution payment towards your laptop, this will be confirmed on your funding body approval letter. If you have any queries about the £200 contribution, please contact your funding body directly.

    Please call 08081 968 788 to pay your contribution or send a cheque to 41 Burners Ln S, Kiln Farm, Milton Keynes MK11 3LT.

    Once we have done this we will then email a breakdown of the items awarded along with details of how you can make your £200 contribution payment. Many students prefer the flexibility of making an online bank transfer, although we do also accept cheques.

    Once we receive your £200 payment we will process your order and a confirmation email will be sent to you detailing the next steps.

    UPGRADES

    How to upgrade

    You have the option to upgrade your recommended computer to a higher specification should you wish. We will require a make and model of the computer you wish to upgrade so we can send you a quotation of cost difference from your current order.

    Fill in the Product Upgrade Request Form or call 08081 968 788 to notify us of your upgrade.

     

    Note:

    Please be aware that any upgrade will need to be paid by you and won’t be covered by your grant.

    Changing to Apple from PC or vice-versa may mean we need to change your recommended software and we may need permission from your assessor if this significantly changes the support they have recommended.

    Product Upgrade Request Form



      UPGRADES

      How to pay for your upgrade

      Payments may be made by:

      • Sending a cheque in the post
      • BACS Transfer

      Please call 08081 968 788 to pay for your upgrade or send a cheque to 41 Burners Ln S, Kiln Farm, Milton Keynes MK11 3LT.

      Once we have received your upgrade payment, we will make contact to confirm receipt and to arrange delivery of your order.

      ORDER PROGRESS

      What happens next?

      Once we receive your letter, we will progress your order and you will receive email confirmation of receipt which usually happens within 24hrs.

      We will contact you to discuss any contribution or upgrade options if needed and to arrange delivery of your order and training where applicable.